Subprocessors
These are the providers that process data when you use Faheemly. A provider marked as used on request only processes data when you connect or enable that feature.
| Provider | What it does | Data involved | Used |
|---|---|---|---|
| Contabo | Servers that run the API, background workers, the PostgreSQL database and the cache | All account, knowledge, conversation and customer data | Always |
| Vercel | Hosts the website and the dashboard, and serves the domain name records | Pages and requests to the web application | Always |
| Cloudflare R2 | Object storage for uploaded files and database backups | Files you upload, private attachments and backups | Always |
| OpenAI | Generates answers and creates the embeddings used to search your knowledge | The question, the relevant knowledge and the conversation in progress | Always |
| Polar | Payments and subscription billing (merchant of record) | Billing contact, plan and payment details handled by the provider | Paid plans |
| Brevo | Sends transactional email such as verification codes and notifications | Recipient email address and message content | Always |
| Sign-in with Google, the optional Google Sheets integration and optional embeddings | Profile identifiers for sign-in; spreadsheet data you choose to connect | On request | |
| Meta Platforms | WhatsApp, Messenger and Instagram channels | Messages, phone numbers and conversation metadata of the channels you connect | On request |
| Telegram | Telegram bot channel | Messages of the bot you connect | On request |
| Neon | Archive of the previous production database, frozen with no new writes and kept for recovery until it is deleted | A frozen copy of production data from before the move to our own servers | Archive |
Integrations you configure yourself
When you connect a service of your own, such as a custom API, a CRM or a Google Sheet, data flows to that service under your agreement with it. It is not a Faheemly subprocessor.
Changes to this list
We update this page when a provider is added or removed. If you need to know before a provider that handles your data is added, write to info@faheemly.com and we will tell you ahead of the change.
Last updated: October 18, 2026 · Report a vulnerability
